If you are in distress, you can call or text 988 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.

Psychological Health and Safety Toolkit for Primary Care Teams and Training Programs

This toolkit aims to empower comprehensive primary care teams and training programs to promote psychological health and safety through a set of curated, evidence-informed resources focused on team-based activities, policies, and practices.
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What is psychological health and safety?

Psychological health is a form of well-being that allows individuals to think, feel, and behave in a manner that enables them to perform effectively in their work environments, personal lives, and in society at large (Samra et al, 2022).

Psychological safety is a condition in which people are free from threats of harm to their psychological health (MHCC, 2019).

Psychological health and safety is a way people interact with one another as well as the way working conditions and management practices are structured within the workplace (CSA, 2013).

Seven themes for workplace psychological health and safety

The resources in this toolkit are organized by seven themes, based on a clustering of the psychosocial factors identified in Canada’s National Standard for Psychological Health and Safety in the Workplace.

Organizational and team culture

Organizational and team culture

Workload and work-life

Workload management and work-life balance

Successful attractive female doctor or surgeon in scrubs standing with folded arms in front of an African male doctor or consultant conceptual of an expert medical team, on white

Clear leadership and expectations

Psychological protection

Protection of physical safety

Protection of physical safety

Portrait of doctor and surgeon in a hospital together

Protection from moral distress

Support for self-care

Support for psychological self-care

Resources

Browse through the list or use the advanced search filters to find the resources that best meet your needs.

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Guide/Tool/Toolkit, and Quiz/Survey Icon

Hybrid Teams  

A resource on how to balance and effectively support the success of on-site and remote employees working in hybrid teams.

Hybrid Teams  

A resource on how to balance and effectively support the success of on-site and remote employees working in hybrid teams.

This link opens an external web page. The Canadian Health Workforce Network and the Mental Health Commission of Canada do not control the quality or omission of translations.

Author(s)/Organization(s)
Canada Life
Tags
hybrid team, mentor systems, work- life balance
Audience
Other
Theme
Workload management and work-life balance
Cost
Free
Format
Guide/Tool/Toolkit
Sector
General
Setting
Online setting, Hospital, Long-term care, Private clinic, Community care, Home care
Identity
Not explicitly
Language
English
Article, Article (peer reviewed), Document/Report, Policy/Framework, Program, and Other (Poster presentation)* Icon

Flattened Hierarchy Model 

This article describes the flattened hierarchy staffing model, which offers an alternative to traditional hierarchies in hospital settings. The model...

Flattened Hierarchy Model 

This article describes the flattened hierarchy staffing model, which offers an alternative to traditional hierarchies in hospital settings. The model encourages the delegation of tasks “down” to the most invested stakeholder rather than “up” to the most responsible one.

This link opens an external web page. The Canadian Health Workforce Network and the Mental Health Commission of Canada do not control the quality or omission of translations.

Author(s)/Organization(s)
Collins et al.
Tags
hospital hierarchy, task delegation
Audience
Health worker
Theme
Workload management and work-life balance
Cost
Free
Format
Article (Peer reviewed)
Sector
Specific to healthcare
Setting
Hospital
Identity
Not explicitly
Language
English
Guide/Tool/Toolkit, and Quiz/Survey Icon

Manager’s Toolkit – Leading in a hybrid work environment

A toolkit to help managers minimize the virtual divide in the workplace. It provides actionable guidelines for managing conflict and...

Manager’s Toolkit – Leading in a hybrid work environment

A toolkit to help managers minimize the virtual divide in the workplace. It provides actionable guidelines for managing conflict and maintaining social cohesion within hybrid teams.

This link opens an external web page. The Canadian Health Workforce Network and the Mental Health Commission of Canada do not control the quality or omission of translations.

Author(s)/Organization(s)
Mental Health Commission of Canada
Tags
social cohesion, hybrid work, virtual work, managing conflict
Audience
Manager/Supervisor/Director
Theme
Organizational and team culture
Cost
Free
Format
Guide/Tool/Toolkit
Sector
General
Setting
Community care, Online setting, Hospital, Private clinic
Identity
Not explicitly
Language
English
Article, Article (peer reviewed), Document/Report, Policy/Framework, Program, and Other (Poster presentation)* Icon

How Psychologists can Help Protect Health Care Teams

An article that discusses stress, strain, and teamwork and describes how psychological research can help build resilience in overworked health-care...

How Psychologists can Help Protect Health Care Teams

An article that discusses stress, strain, and teamwork and describes how psychological research can help build resilience in overworked health-care teams and prepare them to face future crises.

This link opens an external web page. The Canadian Health Workforce Network and the Mental Health Commission of Canada do not control the quality or omission of translations.

Author(s)/Organization(s)
Pappas, et al.
Tags
shared mental model, prebriefing, teamwork, debriefing
Audience
Health worker
Theme
Organizational and team culture, Workload management and work-life balance, Clear leadership and expectations
Cost
Free
Format
Article
Sector
Specific to healthcare
Setting
Community care, Hospital, Private clinic
Identity
Not explicitly
Language
English

Disclaimer: This inventory is by no means exhaustive. The Canadian Health Workforce Network and the Mental Health Commission of Canada are unable to comment on the quality of individual programs or services. Consequently, their inclusion in this toolkit should not be considered an endorsement of particular programs or organizations.

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