If you are in distress, you can call or text 988 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.

Psychological Health and Safety Toolkit for Primary Care Teams and Training Programs

This toolkit aims to empower comprehensive primary care teams and training programs to promote psychological health and safety through a set of curated, evidence-informed resources focused on team-based activities, policies, and practices.
View Resources

What is psychological health and safety?

Psychological health is a form of well-being that allows individuals to think, feel, and behave in a manner that enables them to perform effectively in their work environments, personal lives, and in society at large (Samra et al, 2022).

Psychological safety is a condition in which people are free from threats of harm to their psychological health (MHCC, 2019).

Psychological health and safety is a way people interact with one another as well as the way working conditions and management practices are structured within the workplace (CSA, 2013).

Seven themes for workplace psychological health and safety

The resources in this toolkit are organized by seven themes, based on a clustering of the psychosocial factors identified in Canada’s National Standard for Psychological Health and Safety in the Workplace.

Organizational and team culture

Organizational and team culture

Workload and work-life

Workload management and work-life balance

Successful attractive female doctor or surgeon in scrubs standing with folded arms in front of an African male doctor or consultant conceptual of an expert medical team, on white

Clear leadership and expectations

Psychological protection

Protection of physical safety

Protection of physical safety

Portrait of doctor and surgeon in a hospital together

Protection from moral distress

Support for self-care

Support for psychological self-care

Resources

Browse through the list or use the advanced search filters to find the resources that best meet your needs.

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Article, Article (peer reviewed), Document/Report, Policy/Framework, Program, and Other (Poster presentation)* Icon

ERASE-ing Patient Mistreatment of Trainees 

A faculty workshop that promotes a stepwise approach to helping faculty physicians manage the mistreatment of medical trainees by patients....

ERASE-ing Patient Mistreatment of Trainees 

A faculty workshop that promotes a stepwise approach to helping faculty physicians manage the mistreatment of medical trainees by patients. The materials and appendixes can help leaders introduce the model in their own workplaces.

This link opens an external web page. The Canadian Health Workforce Network and the Mental Health Commission of Canada do not control the quality or omission of translations.

Author(s)/Organization(s)
Wilkins et al.
Tags
mistreatment, discrimination, communication
Audience
Trainee, Health-care educator/Trainer
Theme
Organizational and team culture, Psychological protection, Protection of physical safety
Cost
Free
Format
Article (Peer reviewed)
Sector
Specific to healthcare
Setting
Community care, Home care, Online setting, Hospital, Long-term care, Private clinic
Identity
Not explicitly
Language
English
Guide/Tool/Toolkit, and Quiz/Survey Icon

TEAM Toolkit

A toolkit with useful links and resources for people working in or with health-care teams. To support effective teamwork, it...

TEAM Toolkit

A toolkit with useful links and resources for people working in or with health-care teams. To support effective teamwork, it includes a section on team resilience, health, and well-being.

This link opens an external web page. The Canadian Health Workforce Network and the Mental Health Commission of Canada do not control the quality or omission of translations.

Author(s)/Organization(s)
NHS
Tags
team building, teamwork, health and well being, leadeship
Audience
Manager/Supervisor/Director, Health worker, Human resource representative
Theme
Organizational and team culture
Cost
Free
Format
Guide/Tool/Toolkit
Sector
Specific to healthcare
Setting
Hospital, Long-term care, Private clinic, Community care, Home care, Online setting
Identity
Not explicitly
Language
English
Blog Post, and Website Icon

Wellbeing Guardians

An introduction to the concept and role of a “well-being guardian” in health-care organizations. Well-being guardians can contribute to the...

Wellbeing Guardians

An introduction to the concept and role of a “well-being guardian” in health-care organizations. Well-being guardians can contribute to the development of a compassionate and inclusive culture by independently challenging senior leaders, seeking assurance, and recommending models, methods, and resources to support employee well-being.

This link opens an external web page. The Canadian Health Workforce Network and the Mental Health Commission of Canada do not control the quality or omission of translations.

Author(s)/Organization(s)
National Health Service England
Tags
leadership, wellbeing, compassion
Audience
Manager/Supervisor/Director
Theme
Organizational and team culture, Clear leadership and expectations
Cost
Free
Format
Website
Sector
Specific to healthcare
Setting
Community care, Hospital, Long-term care, Private clinic
Language
English
Guide/Tool/Toolkit, and Quiz/Survey Icon

A Practical Guide to the Art of Psychological Safety in the Real World of Health and Care

This practical guide offers insights that emerged from an exploration of the experience of more than 80 health and care...

A Practical Guide to the Art of Psychological Safety in the Real World of Health and Care

This practical guide offers insights that emerged from an exploration of the experience of more than 80 health and care leaders from differing integrated care systems. It includes a range of case studies and a wealth of tools and resources for teams.

This link opens an external web page. The Canadian Health Workforce Network and the Mental Health Commission of Canada do not control the quality or omission of translations.

Author(s)/Organization(s)
NHS Horizons
Tags
leadership, integrated care systems, psychological safety
Audience
Human resource representative, Manager/Supervisor/Director
Theme
Organizational and team culture, Psychological protection
Cost
Free
Format
Guide/Tool/Toolkit
Sector
Specific to healthcare
Setting
Hospital, Long-term care, Private clinic, Community care, Home care, Online setting
Identity
Not explicitly
Language
English

Disclaimer: This inventory is by no means exhaustive. The Canadian Health Workforce Network and the Mental Health Commission of Canada are unable to comment on the quality of individual programs or services. Consequently, their inclusion in this toolkit should not be considered an endorsement of particular programs or organizations.

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